Add telehealth to your med spa, with real physician oversight
Caracola Medical is a physician-led, white-label telehealth medical group. We give med-spas, IV therapy and aesthetics clinics med spa telehealth physicians and medical director support, so you can add virtual care under your own name. Founded by J. Chance Miller, MD and Stephanie Miller.
Last reviewed October 11, 2026 · Reviewed by J. Chance Miller, MD
Who is med spa telehealth for?
It is for med-spas, IV hydration lounges and aesthetics clinics that want to offer virtual visits or need a physician who is actually involved. Many med-spas have strong front-desk teams and loyal clients. What they lack is a clinical structure behind the treatments.
Some want to add weight loss or hormone programs clients already ask about. Others mainly need oversight they can trust.
What do med-spa owners say is hardest?
The clinical side feels thin, even when the business is busy. Owners often put it like this.
- "Our medical director signs off on charts, but we almost never talk. I'm not sure who to call when something looks off."
- "Clients ask about weight loss between appointments, and we have no way to see them unless they drive in."
- "Our standing orders were written years ago. I don't know if they still match our state's rules."
We understand this from the physician side. A chart that arrives with no intake, or a question with no clear owner, is hard on the clinician too. Good oversight means someone reachable, protocols you can read, and a process for when things go wrong.
What do our med spa telehealth physicians do for you?
We provide licensed physicians, written protocols and clinical operations that sit behind your brand.
Medical director oversight
Collaborating or supervising physician oversight that fits your state's rules. See our medical director for med spa services.
Virtual consults
Telehealth visits before treatment and between appointments, where state rules allow.
Weight loss and wellness programs
Medical weight loss, hormone therapy and longevity programs. Read about our GLP-1 weight loss physician network.
Protocols you can read
Clear, state-rule-aware protocols and standing orders, reviewed with your team.
English and Spanish
Bilingual physician coverage for Spanish-speaking clients.
Back-end support
Scheduling, intake, documentation and billing operations, so your staff can focus on clients.
How does it work?
Every partnership follows the same three steps. The pace depends on your states, your scope and how much is already in place.
Discovery call
We walk through your treatments, your current oversight and what your clients keep asking for.
Program design
We write or update protocols, define who your staff contacts and when, and choose which virtual services to add first.
Launch and grow
Virtual visits go live under your brand. We meet with you regularly and add services as demand shows up.
Already have a platform? No tech yet?
Already have a platform? If you use booking or charting software you like, we'll work inside it. There's no need to retrain staff on something new.
No tech yet? Many med-spas don't have a telehealth tool at all. No tech yet? We'll point you to the right platform based on what we've actually run. We don't sell software, so we have no reason to push one.
Frequently asked questions
How do we add telehealth to our med spa?
Start with a discovery call. We look at your services and state rules, then design a virtual program your staff can run without guesswork.
Can you serve as medical director for a med spa?
We offer medical director, collaborating and supervising physician oversight as a service. What that role requires varies by state, so we design it around your location's rules.
Do you offer good faith exams (GFEs)?
Yes. Our physicians provide good faith exams for med spas, by telehealth where state rules allow, so clients can be cleared for treatment without waiting for an in-person visit. Pricing depends on your volume and services, and we go over it on the discovery call.
Do med spa telehealth physicians replace our in-person providers?
No. Virtual care adds to what your team already does. Your nurses and injectors keep their clients, and our physicians handle the visits and oversight that fit telehealth.
Do you support GLP-1 and weight loss programs?
Yes, as part of medical weight loss programs. Where a program uses compounded medications, they are not FDA-approved, and your materials should say so plainly.
Do you have Spanish-speaking physicians?
Yes. English and Spanish coverage is available, and our founder is fluent in Spanish.
Let’s build your care program.
A 30-minute discovery call is the fastest way to see if we’re a fit.