A white-label telehealth physician network for brands launching care under their own name
Caracola Medical is a physician-led, white-label telehealth medical group. We are the telemedicine provider network for brands that want to offer weight loss, hormone, longevity or urgent care programs without building a medical group from scratch. Founded by J. Chance Miller, MD and Stephanie Miller.
Last reviewed October 11, 2026 · Reviewed by J. Chance Miller, MD
Who is a white-label physician network for?
It is for direct-to-consumer health brands that own the customer relationship and want a medical group behind it. You have the brand, the audience and often a product. You need licensed physicians, clinical protocols and someone accountable for care.
Our partners include early teams and established companies. What they share is a clear idea of the experience they want patients to have.
What do telehealth founders struggle with first?
Usually it's the gap between a launch plan and a working clinical operation. We hear versions of these often.
- "We have a waitlist and a checkout page, but no physicians and no idea how licensing works state by state."
- "The doctors we talk to want to run the program their way. We need someone who will build it with us."
- "Our protocols live in a shared doc nobody owns, and nobody can tell me who handles a bad reaction at night."
Our founder has been the physician on the receiving end of half-built programs: orders with no intake, unclear assignment, side-effect questions with nowhere to go. We build the clinical side so those problems don't reach your patients.
What do physicians for telehealth startups actually provide?
We provide the medical group, the protocols and the day-to-day clinical operations. Your brand stays in front.
Care under your brand
Patients see your name. Required clinician disclosures are given as state law requires. Learn more about white-label telehealth.
Program protocols
Weight loss, hormone therapy, longevity, tele-urgent care and custom protocols. See our GLP-1 weight loss physician network.
Licensing support across all 50 states + DC
Credentialing and licensing support for the states you plan to serve.
Compliance and documentation
State-rule-aware protocols and HIPAA-compliant workflows. We put the HIPAA agreements the relationship requires in place before launch.
English and Spanish
Bilingual physician coverage so you can serve Spanish-speaking customers from the start.
Clinical operations
Intake review, scheduling, patient support and escalation paths with a named owner.
How does it work?
Every partnership follows the same three steps. The pace depends on your states, your scope and how much is already in place.
Discovery call
We talk through your product, your customers, the states you want to serve and what has to be true clinically.
Program design
We write protocols with you, design intake and follow-up, plan licensing and set up escalation and support.
Launch and grow
Your program goes live with our physicians behind it. As you grow, we add states, service lines and capacity together.
Already have a platform? No tech yet?
Already have a platform? We'll work inside it, including the intake flow and EHR you've already built around.
No tech yet? Many brands come to us at this stage. No tech yet? We'll point you to the right platform based on what we've actually run. Because we don't sell software, our recommendation is based on fit, not commission. See how to choose a telehealth physician network for the questions worth asking.
Frequently asked questions
What is a white-label telehealth physician network?
It is a physician-led medical group that provides licensed clinicians and clinical operations for a brand. Patients interact with the brand, and clinical decisions are made independently by licensed clinicians.
Do you work with telehealth startups that haven't launched?
Yes. Physicians for telehealth startups is a large part of what we do. We help with protocols, licensing support and platform choice before your first patient.
How is a telemedicine provider network for brands different from hiring physicians?
You get a medical group with protocols, documentation standards and operations already running, instead of recruiting and managing individual clinicians.
Can you support compounded GLP-1 programs?
We support medical weight loss programs, including GLP-1 programs. Compounded medications are not FDA-approved, and your marketing should be clear about that.
How do we get started?
Let’s build your care program.
A 30-minute discovery call is the fastest way to see if we’re a fit.