White-label services

Physician coverage that runs under your brand

Launching a telehealth offering takes more than software. It takes licensed clinicians in the right states, clinical protocols, reliable coverage and people who keep the schedule moving. Caracola provides that clinical layer, and your patients see only your brand.

What partners get

Everything clinical, ready to plug in

Licensed physician network

Physicians licensed in all 50 states and Washington, DC, with coverage planned around your volume.

Clinical protocols

Evidence-based protocols for each service line, reviewed and maintained by our medical leadership.

Synchronous & asynchronous care

Video visits, phone visits and asynchronous intake review, depending on the service and state rules.

Coverage & scheduling

Provider schedules, coverage for time off and appointment operations handled by our team.

Platform-flexible

We work inside the telehealth and scheduling platform you already use, or help you choose one.

Compliance-minded

State-by-state practice rules, documentation standards and prescribing policies built in from day one.

Who we work with

Built for brands that want to offer care

If you have the patients, the brand or the platform, we bring the physicians and the clinical operations.

  • Telehealth and direct-to-consumer health brands
  • Clinics adding virtual care
  • Digital health platforms and marketplaces that need a clinical partner
  • Wellness, med-spa and longevity companies that need physician oversight
How it works

From first call to first patient

Discovery call

Tell us about your brand, your patients, the states you serve and the platform you use.

Program design

We agree on service lines, clinical protocols, coverage hours and workflows.

Launch & grow

Our physicians start seeing your patients, and we add states and service lines as you scale.

FAQ

Common questions

Do patients know Caracola is involved?

Your patients interact with your brand. Required clinical disclosures, such as the treating clinician’s name and credentials, are provided as state law requires.

Which states do you cover?

Our physician network is licensed in all 50 states and Washington, DC. Tell us your target states on the discovery call and we’ll plan coverage around them.

How fast can we launch?

Typically in a matter of days. The exact timeline depends on your service lines, states and platform, and we’ll confirm it after the discovery call.

Do you provide the technology?

We’re platform-flexible. We can work inside your existing platform or coordinate one for you.

Who makes the clinical decisions?

Our licensed clinicians do, always independently and based on each patient’s needs.

Let’s build your care program.

A 30-minute discovery call is the fastest way to see if we’re a fit.